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A platform to share knowledge about technology, Artificial Intelligence (AI), tools, and how they relate to the world of debt collection.

6 published posts

A finance manager sees a payment confirmation notification on their phone right after a collection message, with a dashboard of outstanding invoices in the background.

Collection Triggers: What Gets Customers to Pay

Learn which collection triggers speed up payments: the right timing, customer behavior, and messages that lead to agreements without making customers feel uncomfortable.

Gabriel Borges Aguiar · October 20, 2026 · 9 min read

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A finance analyst looks at a monitor displaying personalized collection conversations happening in parallel, each with a different customer name, history, and offer.

AI-Powered Collections: Scale, Personalization, and a Human Touch

See how AI scales collections without sacrificing personalization—with contextual messages, empathetic negotiation, and company rules guiding every conversation.

Gabriel Borges Aguiar · October 19, 2026 · 7 min read

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A finance office at dusk with a single illuminated desk, a stack of collections files, and a cell phone receiving customer messages while the rest of the team has already gone home.

Is Your 100% Human Collections Team Holding Back Payments?

Collections handled only by people are limited by working hours, queues, and memory. Learn how to spot bottlenecks and how AI frees your team to focus on cases that require analysis.

Gabriel Borges Aguiar · October 15, 2026 · 8 min read

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Office desk with a stack of overdue invoices and a partly open filing cabinet full of unlabeled folders, in natural side lighting, symbolizing revenue forgotten due to disorganized collections.

Lost Money or a Lack of Collections Structure?

Lost money or a lack of collections structure? Learn the difference.

Gabriel Borges Aguiar · October 13, 2026 · 7 min read

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Finance manager reviews an accounts receivable report in an office at night, with a declining economic chart on screen and a phone showing a WhatsApp negotiation.

Economic recession

Economic recession: why collecting better stops being optional and becomes survival

Gabriel Borges Aguiar · September 29, 2026 · 7 min read

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Finance manager sitting at a desk in a naturally lit office, looking at a WhatsApp payment negotiation on her phone, with an open laptop showing a credit recovery dashboard in the background.

How to Collect Debt on WhatsApp with AI Without Losing the Customer

How to Collect Debt on WhatsApp with AI Without Losing the Customer You Want to Recover

Gabriel Borges Aguiar · September 25, 2026 · 5 min read

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