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collections automation

A platform to share knowledge about technology, Artificial Intelligence (AI), tools, and how they relate to the world of debt collection.

5 published posts

Office desk with a stack of overdue invoices and a partly open filing cabinet full of unlabeled folders, in natural side lighting, symbolizing revenue forgotten due to disorganized collections.

Lost Money or a Lack of Collections Structure?

Lost money or a lack of collections structure? Learn the difference.

Gabriel Borges Aguiar · October 13, 2026 · 7 min read

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Row of empty workstations in a call center, with headsets hanging from powered-off monitors and late-afternoon light streaming through the window

Collections Call Center: Why and How to Replace It with AI

Collections Call Center: Why and How to Replace It with AI

Gabriel Borges Aguiar · October 9, 2026 · 6 min read

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Financial analyst seen from behind in front of a wall covered with sticky notes and printed invoices in an administrative office

Manual Collections: How Much Does It Cost Not to Have a Collections CRM?

Manual Collections: How Much Does It Cost Not to Have a Collections CRM?

Gabriel Borges Aguiar · October 7, 2026 · 5 min read

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Smartphone displaying a WhatsApp debt collection chat with a blurred distributor warehouse in the background

AI Debt Collection via WhatsApp - Best Channel

AI Debt Collection via WhatsApp: Turning the Customer's Favorite Channel into Revenue Recovery

Gabriel Borges Aguiar · September 22, 2026 · 6 min read

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Finance manager reviewing a collections dashboard connected to the company's ERP in a corporate office

ERP and Financial System Integration for Collections

ERP and Financial System Integration for Collections: Automating Without Replacing What Already Works

Gabriel Borges Aguiar · September 21, 2026 · 6 min read

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