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debt negotiation

A platform to share knowledge about technology, Artificial Intelligence (AI), tools, and how they relate to the world of debt collection.

4 published posts

A finance analyst looks at a monitor displaying personalized collection conversations happening in parallel, each with a different customer name, history, and offer.

AI-Powered Collections: Scale, Personalization, and a Human Touch

See how AI scales collections without sacrificing personalization—with contextual messages, empathetic negotiation, and company rules guiding every conversation.

Gabriel Borges Aguiar · October 19, 2026 · 7 min read

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Finance manager reviews an accounts receivable report in an office at night, with a declining economic chart on screen and a phone showing a WhatsApp negotiation.

Economic recession

Economic recession: why collecting better stops being optional and becomes survival

Gabriel Borges Aguiar · September 29, 2026 · 7 min read

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Finance manager sitting at a desk in a naturally lit office, looking at a WhatsApp payment negotiation on her phone, with an open laptop showing a credit recovery dashboard in the background.

How to Collect Debt on WhatsApp with AI Without Losing the Customer

How to Collect Debt on WhatsApp with AI Without Losing the Customer You Want to Recover

Gabriel Borges Aguiar · September 25, 2026 · 5 min read

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Smartphone displaying a WhatsApp debt collection chat with a blurred distributor warehouse in the background

AI Debt Collection via WhatsApp - Best Channel

AI Debt Collection via WhatsApp: Turning the Customer's Favorite Channel into Revenue Recovery

Gabriel Borges Aguiar · September 22, 2026 · 6 min read

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