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A platform to share knowledge about technology, Artificial Intelligence (AI), tools, and how they relate to the world of debt collection.

2 published posts

A finance analyst looks at a monitor displaying personalized collection conversations happening in parallel, each with a different customer name, history, and offer.

AI-Powered Collections: Scale, Personalization, and a Human Touch

See how AI scales collections without sacrificing personalization—with contextual messages, empathetic negotiation, and company rules guiding every conversation.

Gabriel Borges Aguiar · October 19, 2026 · 7 min read

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Finance manager sitting at a desk in a naturally lit office, looking at a WhatsApp payment negotiation on her phone, with an open laptop showing a credit recovery dashboard in the background.

How to Collect Debt on WhatsApp with AI Without Losing the Customer

How to Collect Debt on WhatsApp with AI Without Losing the Customer You Want to Recover

Gabriel Borges Aguiar · September 25, 2026 · 5 min read

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