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collections call center

A platform to share knowledge about technology, Artificial Intelligence (AI), tools, and how they relate to the world of debt collection.

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Row of empty workstations in a call center, with headsets hanging from powered-off monitors and late-afternoon light streaming through the window

Collections Call Center: Why and How to Replace It with AI

Collections Call Center: Why and How to Replace It with AI

Gabriel Borges Aguiar · October 9, 2026 · 6 min read

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